May 2002
25 minutes with the doctor?
Jamal's son was born five weeks premature in a rural community hospital. His wife and baby were transferred to a regional medical center in a neighboring city.
The doctor at the regional medical center came into the wife's room to explain their son's condition. He sat down on the edge of her bed to explain the baby's health status. His beeper went off but he ignored it. The doctor closed by asking if there were any questions.
Jamal had noted the time the doctor arrived and left. His wife thought the doctor had spent about 25 minutes with them but it was really just three minutes.
The point of this story is that it does not matter how long it takes to get your questions answered. You have a right to get them answered, whether it takes 25 minutes or only 3. In this case, the physician was relaxed, focused on his patients, and made sure they had the opportunity to have all questions answered. You have the right to the same treatment. The American Hospital Association (http://www.aha.org/) has compiled a list of rights for patients admitted to the hospital.
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AHA Bill of Rights, #2
The patient has the right to and is encouraged to obtain from physicians and other direct caregivers relevant, current, and understandable information concerning diagnosis, treatment, and prognosis.
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It would be nice if all doctors made us feel comfortable and acted as if they had all the time in the world. However, even those with a less desirable bedside manner are responsible for making sure you understand your diagnosis, treatment, and prognosis. It is your right, so ask for explanation if you do not understand.
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